Privacy Policy

Last Updated: June 20, 2026

Introduction

This Privacy Policy explains how we collect, use, store, and protect information when you use our FamsTrack Employee application ("App").

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

Employer-Provided Information and Responsibility

Our services are provided to employers and organizations for workforce management, scheduling, compliance tracking, communication, and employment-related administrative purposes.

Employers are responsible for collecting, maintaining, and entering employee information into the system. Such information may include personal details, employment records, certifications, scheduling data, contact information, and other information necessary for employment management and operational requirements.

All confidential and personal information entered into the platform is managed under the relationship, agreements, and obligations that exist between the employer and employee. We do not require, compel, or force any individual to provide personal information directly to our platform. Any information submitted to the system is provided by or on behalf of the employer in accordance with their internal policies, employment agreements, legal obligations, and applicable laws.

The employer is solely responsible for obtaining any necessary employee consents, authorizations, notices, or acknowledgments required for the collection, processing, storage, and use of employee information within the platform.

We act solely as a technology service provider and data processor on behalf of the employer. We are not a party to any employment agreement, contractual arrangement, workplace policy, or understanding between employers and employees. Accordingly, we are not responsible for any disputes, claims, disclosures, consent issues, employment matters, or other agreements between employers and employees regarding the collection, use, sharing, or management of personal information.

By using the service, employers acknowledge and agree that they are responsible for ensuring their use of the platform complies with all applicable privacy, employment, labor, and data protection laws and regulations.

Information We Collect

Account Information

We may collect and process the following information:

  • Employee name
  • Employee ID
  • Company information
  • Contact information
  • Job role and assigned schedules

Location Information

The App collects location data to support workforce management and security operations.

Location data may include:

  • Real-time device location
  • Shift start and end locations
  • Checkpoint visit locations
  • Patrol route information
  • Location timestamps

Device Information

We may collect:

  • Device type and operating system
  • Application version
  • Device identifiers
  • Diagnostic and error logs

How We Use Information

We use collected information to:

  • Verify attendance and shift activities
  • Record schedule start and completion
  • Track checkpoint visits and patrol progress
  • Monitor active work assignments
  • Support employee safety and emergency response
  • Generate operational and compliance reports
  • Improve system performance and reliability
  • Investigate misuse, fraud, or security incidents

Background Location Usage

The App may collect location data while running in the background during an active work schedule.

Background location access is used to:

  • Continue checkpoint verification
  • Record patrol activities
  • Monitor assigned routes
  • Support workforce tracking
  • Ensure accurate attendance records

Location tracking is intended solely for operational purposes related to active work schedules.

When Location Tracking Occurs

Location data is collected only when:

  • An employee has started an assigned schedule or shift.
  • Location services are enabled on the device.
  • Required permissions have been granted.

Location tracking is intended to stop when the employee ends the active shift or schedule.

Sharing of Information

We do not sell personal information.

Information may be shared with:

  • The employee's organization or employer
  • Authorized administrators and supervisors
  • Service providers supporting system operations
  • Government authorities when required by applicable law

All sharing is limited to legitimate business, operational, legal, or security purposes.

Data Security

We implement reasonable technical and organizational measures to protect information against:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction

While we strive to protect data, no method of transmission or storage can be guaranteed to be completely secure.

Data Retention

Information is retained only as long as necessary for:

  • Workforce management
  • Operational reporting
  • Compliance requirements
  • Legal obligations
  • Security investigations

Retention periods may vary depending on organizational requirements and applicable laws.

Your Rights

Depending on applicable laws and organizational policies, users may have rights to:

  • Access their information
  • Request correction of inaccurate information
  • Request deletion where permitted
  • Withdraw permissions through device settings

Please note that disabling location permissions may prevent the use of schedule-related features and may prevent starting or completing assigned shifts.

Third-Party Services

The App may use third-party services for:

  • Cloud hosting
  • Data storage
  • Mapping services
  • Push notifications
  • Analytics and diagnostics

These providers may process information solely to provide services on our behalf.

Children's Privacy

This App is intended for use by authorized employees and business users and is not directed toward children under the age required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published through the App or related services.

Continued use of the App after updates become effective constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy, please contact your organization administrator or the system provider through the official support channels provided by your organization.